Official Privacy Policy

AEC 365 Privacy Policy — Your Data is Safe With Us

AEC 365 takes your personal data seriously. This page explains exactly what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
256-bit
SSL Encryption
0
Sale of Data to Third Parties
72 Hours
Data Breach Notification
GDPR
Standards are followed

How AEC 365 Protects Your Privacy

Our Privacy Policy isn't just words on paper — it's reflected in every technical decision we make.

End-to-End Encryption

Every transaction and data exchange is protected by 256-bit SSL encryption — the same level of security used by banks.

Data Minimization

We collect only the minimum data needed to deliver our services. We do not request or retain information beyond what is necessary.

No Third-Party Sharing

Your name, phone number, or financial information is never sold or transferred to any advertiser or third party.

Secure Server Storage

All data is stored in secure, internationally certified data centers. Regular security audits and penetration tests are conducted.

Anonymization

All personally identifiable information is removed before data is used for analysis and reporting.

Right to Delete Data

You may request deletion of your account and associated data at any time.

About This Policy

By using the AEC 365 platform, you agree to this Privacy Policy. You will be notified in advance of any changes. For questions, contact us at support@aec365.im.

1 Introduction & Scope

AEC 365 is an internationally operated online gaming platform committed to delivering the best entertainment experience for players in Bangladesh. This privacy policy applies to both our website (aec365.im) and mobile app.

We believe transparency is the foundation of a trustworthy gaming platform. That's why we're committed to clearly explaining how your data is used. AEC 365 complies with GDPR and international data protection standards.

Our Core Commitments

This isn't just a privacy policy — it's a commitment. Your data will never be sold, collected unnecessarily, or shared with anyone unauthorized.

2 What Information We Collect

AEC 365 collects only the information necessary to provide its services. Below is a detailed breakdown of what data is collected and under what circumstances.

Identity-Related Information
  • Full Name
  • Date of Birth
  • National ID Number
  • Passport Number (where applicable)
Contact Information
  • Mobile Number
  • Email Address
  • Home Address (for KYC)
Financial Information
  • Mobile Banking Number
  • Transaction History
  • Deposit & Withdrawal Records
Technical Information
  • IP Address
  • Device Type & OS
  • Browser Information
  • Login Time & Date

3 Purpose of Data Collection

AEC 365 uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

Data Type Purpose of Use Legal Basis
Identity InformationAccount Verification & KYC CompletionLegal Obligation
Contact InformationNotifications & SupportContractual Necessity
Financial InformationPayment Processing & Fraud PreventionLegal Obligation
Technical InformationSecurity Assurance & UX ImprovementLegitimate Interest
Gaming ActivityResponsible Gaming MonitoringLegal Obligation

AEC 365 never sells your data to third parties for advertising. Promotional emails from us are only sent with your consent.

4 Data Storage & Security Measures

AEC 365 uses internationally recognized technology to protect your data — not just to meet compliance requirements, but because we genuinely care about keeping your information secure.

Technical Security Layers

  • TLS 1.3 and 256-bit AES encryption — on all data transmissions
  • Two-factor authentication (2FA) — for account login
  • Firewall & DDoS Protection — at the server level
  • Regular Penetration Testing — conducted by third parties
  • Encrypted backups — stored in secure geographic locations
  • Staff Access Controls — only authorized personnel can access data
What happens if there is a data breach?

In the event of a data security breach, we will notify all affected users by email within 72 hours — clearly explaining what happened, what data was affected, and what steps we have taken.

5 Sharing Information with Third Parties

AEC 365 never sells your data. However, limited information may be shared with trusted partners solely to operate our services.

When and With Whom Data May Be Shared

  • Payment Providers: Only the information necessary to complete transactions
  • KYC Verification Service: Required by regulatory authorities for identity verification
  • Law Enforcement Agencies: In compliance with valid court orders or legal investigations
  • Game Providers: Minimum information necessary for gameplay
What Will Never Be Shared

Your password, full payment details, NID number, and personal messages are never shared with any third party — not even advertisers or marketing partners.

6 Cookies & Tracking Technologies

AEC 365 uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform secure.

Cookie Types & Purposes

Essential Cookies

Essential for login sessions and security. Disabling these cookies will prevent you from using the platform.

Analytics Cookies

Used for platform improvement. Fully anonymous — no individual is identified.

Preference Cookies

Used to remember your language, theme, and other preferences. Optional — you can turn this off.

No Marketing Cookies

AEC 365 does not use third-party advertising or marketing tracking cookies.

7 Your Rights

As an AEC 365 user, you have specific rights over your data. Contact our support team to exercise any of these rights.

Right to Access Right to Rectification Right to Erasure Right to Restrict Processing Right to Data Portability Right to Object to Processing

To exercise any of these rights, email us at support@aec365.im. Requests are typically fulfilled within 30 days.

Some Limitations

Certain data, such as financial transaction records, must be retained for a specified period due to legal obligations. In such cases, complete deletion may not be possible.

8 Minor's Privacy

AEC 365 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed. If a parent or guardian finds their child's information on our platform, please contact us right away at support@aec365.im.

9 Mobile App Data Collection

Installing the AEC 365 mobile app may collect some additional information required for the app to function properly.

  • Device Information: Device model, OS version, device ID — collected for security purposes
  • Push Notifications: Enabled only with your permission
  • Camera Access: Only during KYC document upload
  • Location Data: Used for fraud prevention only — not stored

All app permissions are optional (except camera and storage). Core gaming features remain accessible even with permissions disabled. To download the app, visit our App Page View.

10 Data Retention

AEC 365 does not retain any data beyond what is necessary. The retention periods for different types of information are outlined below.

Data Type Retention Period Reason
Account Information5 years after account closureLegal Obligation
Transaction Records7 YearsFinancial Regulatory Requirements
KYC Documents5 years after the end of relationshipAML Regulations
Log Files12 MonthsSecurity Monitoring
Marketing PreferencesUntil consent is withdrawnUser Consent

Once the above retention periods expire, your data is automatically deleted using secure methods.

11 Privacy Policy Updates

AEC 365 may update this Privacy Policy as needed. Any changes will follow the process outlined below.

  • For minor changes, the "Last Updated" date at the top of the page will be revised
  • You will receive an email notification for any significant changes
  • You will be notified 30 days before any major changes take effect
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
Last Updated

This Privacy Policy was last updated in January 2026. To request a previous version, contact us at support@aec365.im.

12 Contact & Complaints

For any privacy-related questions or concerns, please reach out to us. Our dedicated privacy team will handle your matter with the attention it deserves.

Privacy Email
privacy@aec365.im
Response within 48 hours
Live Support
Live chat on the platform
24/7 Support in Bengali

Privacy — Frequently Asked Questions

Yes, completely safe. Your NID or passport details are stored with 256-bit encryption and used solely for KYC verification. This information is never shared with third parties, and only authorized personnel can access it.

No. AEC 365 never sells or shares your personal information with advertisers. Our own promotional messages are sent only with your consent, and you can opt out at any time.

After account closure, certain data (such as transaction records) must be retained for a period due to legal obligations. However, your personal information, login credentials, and gaming preferences will be deleted. See our Data Retention section for details.

Only authorized staff with specific roles can view your data — and only to the extent required for their work. All access is logged and regularly audited. Unauthorized access is a zero-tolerance matter at AEC 365.

Play with peace of mind — your data is safe with us

Protecting your privacy at AEC 365 is our responsibility. Register today and experience Bangladesh's most trusted gaming platform.

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