Gaming should be a source of fun — not financial stress or anxiety. AEC 365 gives you the tools to play safely and responsibly. This page covers our responsible gaming tools and policies in full.
We want you to stay in control at all times. That's why we offer several free protection tools right on our platform.
Set your own daily, weekly, and monthly bet limits. Once a limit is in place, you cannot exceed it — it works entirely on your terms.
If you feel like you need a short break, you can take a cooling-off period ranging from 24 hours to 6 weeks. Your account will be inaccessible for the duration.
If you feel the issue is long-term, you can suspend your account for anywhere from 6 months to permanently. Opening a new account during self-exclusion is not permitted.
Set a limit on how much you deposit before you start. This automatically prevents you from going beyond your budget.
Keep a timer running to remind yourself how long you have been playing. An automatic alert will notify you once the set time has passed.
Our system monitors your gaming activity. If anything unusual is detected, we'll proactively alert you and offer support.
AEC 365 believes gaming should be for entertainment. We are committed to supporting players who are struggling. Please read this page carefully — it could make a real difference.
Responsible gaming isn't just about following rules — it's about being honest with yourself. Before playing on AEC 365, it's worth asking whether gaming is truly the right choice for you.
Online gaming is an entertainment activity that involves financial risk. In every game, the odds of losing are higher than winning — keep that in mind before you start playing. Chasing losses by playing more is a dangerous habit.
If you notice any warning signs in yourself, use our protection tools now or reach out for support.
If you notice any of the signs below — in yourself or someone you know — take them seriously. Problem gaming tends to escalate gradually, so it's best to catch it early.
If even one of the above signs applies to you, that's not a weakness — it's a signal that it's time to seek help. AEC 365 is here for you.
All tools are available under the "Responsible Gaming" section in your AEC 365 account settings. The steps for using each tool are outlined below.
Account → Settings → Responsible Gaming → Deposit Limit. Choose a daily, weekly, or monthly limit. Decreasing the limit takes effect immediately; requests to increase it take effect after 24 hours.
Set how much you want to wager per day or per week in advance. Once you reach that limit, no further bets can be placed until the next period begins.
Take a break ranging from 1 day to 6 weeks. You will not be able to log in during this period. The break can be extended before it ends, but it cannot be shortened.
Activate self-exclusion for anywhere between 6 months and permanently. Once in effect, no new accounts can be created. A permanent exclusion cannot be reversed.
No reason is required to activate these tools, and no additional verification is needed. You can turn them on anytime by going to Settings.
Answer the simple questions below to assess yourself honestly. This is completely confidential — just for you.
If you feel you need an extended break from gaming, activate self-exclusion. It's completely free and takes effect immediately.
Log in to your AEC 365 account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the Settings menu.
6 months, 1 year, 2 years, or permanent — choose what suits your needs. A permanent exclusion cannot be reversed once activated.
A confirmation code will be sent to your registered email. Enter the code to activate self-exclusion.
Your account will be suspended immediately upon confirmation. If you attempt to open a new account during self-exclusion, the system will automatically block it.
If you run into any issues with the self-exclusion process, email us directly at support@aec365.im or reach out via live chat. Our team is ready to help.
AEC 365 is strictly for users aged 18 and above. We have put several measures in place to protect minors.
Age is verified at registration and confirmed through identity documents during the KYC process. If a minor's details are found on any account, that account is closed immediately.
If you suspect your child is using AEC 365 or any other gaming platform, please contact us immediately at support@aec365.im. We will act promptly.
Gaming addiction is a recognised mental health condition, and seeking professional help is completely normal. You are not alone — many people have gone through this and come out the other side.
Reach us via our 24/7 live chat or at support@aec365.im. We are always ready to talk about gaming-related concerns.
Reach out to a mental health professional or counsellor. In Bangladesh, Kaan Pete Roi (01779-554391) can help.
Talk to a trusted family member or friend. Their support can make the road to recovery much easier.
There are many Bangla guides and online communities dedicated to overcoming gaming addiction, where people with experience are ready to help.
If you believe a family member may be struggling with a gaming addiction, knowing how to help the right way matters. Here are some tips.
Gaming at AEC 365 is about more than winning — it's about fun, excitement, and entertainment. Play with awareness by knowing your limits and using the available protection tools.
18+ | Play Responsibly | Seek Help If You Have a Problem